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Week-in-Review: Alexa’s indefinite memory and NASA’s otherworldly plans for GPS

Posted by | 4th of July, AI assistant, alex wong, Amazon, Andrew Kortina, Android, andy rubin, appeals court, Apple, apple inc, artificial intelligence, Assistant, China, enterprise software, Getty-Images, gps, here, iPhone, machine learning, Online Music Stores, operating systems, Sam Lessin, social media, Speech Recognition, TC, Tim Cook, Twitter, United States, Venmo, voice assistant | No Comments

Hello, weekenders. This is Week-in-Review, where I give a heavy amount of analysis and/or rambling thoughts on one story while scouring the rest of the hundreds of stories that emerged on TechCrunch this week to surface my favorites for your reading pleasure.

Last week, I talked about the cult of Ive and the degradation of Apple design. On Sunday night, The Wall Street Journal published a report on how Ive had been moving away from the company, to the dismay of many on the design team. Tim Cook didn’t like the report very much. Our EIC gave a little breakdown on the whole saga in a nice piece.

Apple sans Ive


Amazon Buys Whole Foods For Over 13 Billion

The big story

This week was a tad restrained in its eventfulness; seems like the newsmakers went on 4th of July vacations a little early. Amazon made a bit of news this week when the company confirmed that Alexa request logs are kept indefinitely.

Last week, an Amazon public policy exec answered some questions about Alexa in a letter sent to U.S. Senator Coons. His office published the letter on its site a few days ago and most of the details aren’t all that surprising, but the first answer really sets the tone for how Amazon sees Alexa activity:

Q: How long does Amazon store the transcripts of user voice recordings?

A: We retain customers’ voice recordings and transcripts until the customer chooses to delete them.

What’s interesting about this isn’t that we’re only now getting this level of straightforward dialogue from Amazon on how long data is kept if not specifically deleted, but it makes one wonder why it is useful or feasible for them to keep it indefinitely. (This assumes that they actually are keeping it indefinitely; it seems likely that most of it isn’t, and that by saying this they’re protecting themselves legally, but I’m just going off the letter.)

After several years of “Hey Alexa,” the company doesn’t seem all that close to figuring out what it is.

Alexa seems to be a shit solution for commerce, so why does Amazon have 10,000 people working on it, according to a report this week in The Information? All signs are pointing to the voice assistant experiment being a short-term failure in terms of the short-term ambitions, though AI advances will push the utility.

Training data is a big deal across AI teams looking to educate models on data sets of relevant information. The company seems to say as much. “Our speech recognition and natural language understanding systems use machine learning to adapt to customers’ speech patterns and vocabulary, informed by the way customers use Alexa in the real world. To work well, machine learning systems need to be trained using real world data.”

The company says it doesn’t anonymize any of this data because it has to stay associated with a user’s account in order for them to delete it. I’d feel a lot better if Amazon just effectively anonymized the data in the first place and used on-device processing the build a profile on my voice. What I’m more afraid of is Amazon having such a detailed voiceprint of everyone who has ever used an Alexa device.

If effortless voice-based e-commerce isn’t really the product anymore, what is? The answer is always us, but I don’t like the idea of indefinitely leaving Amazon with my data until they figure out the answer.

Send me feedback
on Twitter @lucasmtny or email
lucas@techcrunch.com

On to the rest of the week’s news.

Trends of the week

Here are a few big news items from big companies, with green links to all the sweet, sweet added context:

  • NASA’s GPS moonshot
    The U.S. government really did us a solid inventing GPS, but NASA has some bigger ideas on the table for the positioning platform, namely, taking it to the Moon. It might be a little complicated, but, unsurprisingly, scientists have some ideas here. Read more.
  • Apple has your eyes
    Most of the iOS beta updates are bug fixes, but the latest change to iOS 13 brought a very strange surprise: changing the way the eyes of users on iPhone XS or XS Max look to people on the other end of the call. Instead of appearing that you’re looking below the camera, some software wizardry will now make it look like you’re staring directly at the camera. Apple hasn’t detailed how this works, but here’s what we do know
  • Trump is having a Twitter party
    Donald Trump’s administration declared a couple of months ago that it was launching an exploratory survey to try to gain a sense of conservative voices that had been silenced on social media. Now @realdonaldtrump is having a get-together and inviting his friends to chat about the issue. It’s a real who’s who; check out some of the people attending here.
Amazon CEO And Blue Origin Founder Jeff Bezos Speaks At Air Force Association Air, Space And Cyber Conference

(Photo by Alex Wong/Getty Images)

GAFA Gaffes

How did the top tech companies screw up this week? This clearly needs its own section, in order of badness:

  1. Amazon is responsible for what it sells:
    [Appeals court rules Amazon can be held liable for third-party products]
  2. Android co-creator gets additional allegations filed:
    [Newly unsealed court documents reveal additional allegations against Andy Rubin]

Extra Crunch

Our premium subscription service had another week of interesting deep dives. TechCrunch reporter Kate Clark did a great interview with the ex-Facebook, ex-Venmo founding team behind Fin and how they’re thinking about the consumerization of the enterprise.

Sam Lessin and Andrew Kortina on their voice assistant’s workplace pivot

“…The thing is, developing an AI assistant capable of booking flights, arranging trips, teaching users how to play poker, identifying places to purchase specific items for a birthday party and answering wide-ranging zany questions like “can you look up a place where I can milk a goat?” requires a whole lot more human power than one might think. Capital-intensive and hard-to-scale, an app for “instantly offloading” chores wasn’t the best business. Neither Lessin nor Kortina will admit to failure, but Fin‘s excursion into B2B enterprise software eight months ago suggests the assistant technology wasn’t a billion-dollar idea.…”

Here are some of our other top reads this week for premium subscribers. This week, we talked a bit about asking for money and the future of China’s favorite tech platform:

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Weighing Peloton’s opportunity and risks ahead of IPO

Posted by | Amazon, Android, Apps, Bluetooth, fitness, funding, Gadgets, hardware, Health, initial public offering, IPO, john foley, Peloton, Startups, tonal, Treadmill, Twitter | No Comments

Exercise tech company Peloton filed confidentially for IPO this week, and already the big question is whether their last private valuation at $4 billion might be too rich for the appetites of public market investors. Here’s a breakdown of the pros and cons leading up to the as-yet revealed market debut date.

Risk factors

The biggest thing to pay attention to when it comes time for Peloton to actually pull back the curtains and provide some more detailed info about its customers in its S-1. To date, all we really know is that Peloton has “more than 1 million users,” and that’s including both users of its hardware and subscribers to its software.

The mix is important – how many of these are actually generating recurring revenue (vs. one-time hardware sales) will be a key gauge. MRR is probably going to be more important to prospective investors when compared with single-purchases of Peloton’s hardware, even with its premium pricing of around $2,000 for the bike and about $4,000 for the treadmill. Peloton CEO John Foley even said last year that bike sales went up when the startup increased prices.

Hardware numbers are not entirely distinct from subscriber revenue, however: Per month pricing is actually higher with Peloton’s hardware than without, at $39 per month with either the treadmill or the bike, and $19.49 per month for just the digital subscription for iOS, Android and web on its own.

That makes sense when you consider that its classes are mostly tailored to this, and that it can create new content from its live classes which occur in person in New York, and then are recast on-demand to its users (which is a low-cost production and distribution model for content that always feels fresh to users).

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Twitter’s new Developer Labs offers beta access to rebuilt APIs

Posted by | Apps, Developer, Mobile, Policy, Social, TC, Twitter, twitter api, Twitter Platform, Twitter Policy | No Comments

Twitter is finally modernizing its core APIs after seven years of stagnation, and it wants early feedback from developers. That’s why today it’s launching Twitter Developer Labs, which app makers can sign up for to experiment with pre-release beta APIs. First up will be re-engineered versions of GET /Tweets and GET /Users APIs. The first functional changes will come next, including real-time streaming access to the Twitter firehose with the expansion of tweet filtering plus impressions and engagement metrics that were previously only available in its expensive enterprise API tiers. Twitter will also be adding newer features like Polls to the API.

Giving developers longer lead-times and more of a voice when it comes to rebuilding its APIs could help Twitter get more app makers paying for its premium API ($339 to $2,899 per month for just one specific API) and enterprise API tiers (even more expensive). It might also stimulate the creation of dev-made analytics, measurement and ads businesses that convince brands to spend more money on Twitter marketing. The Labs program and the first API endpoint changes will roll out in the coming weeks. To join, people can sign up for developer accounts, join an email list for updates on the Labs site, follow the TwitterDev account and start providing feedback.

Twitter’s data and enterprise solutions product manager Ian Cairns acknowledged some of the whiplash Twitter has put developers through in the past, rapidly changing strategies and restricting rate limits in ways that made developers’ businesses unsustainable. For example, last year a change broke many third-party Twitter reading clients. “There are certainly times over the years when the ways in which we’ve managed our APIS . . . have changed and we know some of those have changed in ways that have been disruptive to developers. What we’re doing with the Twitter Developer Labs program is focusing on trying to use that as a vehicle to build trust and make sure we’re having a two-way conversation and that the voice of the people who use our platform the most are driving the future.”

Twitter’s main API hasn’t been overhauled since its release in August 2012, despite a bunch of progress on enterprise and ads APIs in the meantime. The advantage of that is that the old API was optimized for backwards compatibility so developers didn’t have to constantly update their apps, allowing old utilities to survive. But that also prohibited integrating some newer features like Polls. Twitter plans to move to a more regular versioning system where breaking changes are communicated far enough in advance for developers to adapt.

More recently, Twitter announced a streamlining of its APIs that also instituted the paid tiers in 2017. But last year it broke Twitter clients and sold its Fabric developer toolset to Google as part of cost-cutting measures that previously spelled the demise of Vine.  And this year, Twitter has made moves to crack down on API abuse for spamming and services for buying followers. That comes after the Cambridge Analytica scandal rocked confidence in developer platforms and forced their owners to limit functionality in order to preserve safety and privacy.

Developer Labs will serve as the nerdy brother of the new “twttr” beta consumer app that launched in March to let people try out potential changes to how replies and the feed work. Twitter writes that “Our initial focus in Labs will be on developers who work with conversational data, including academics and researchers who study and explore what’s happening on Twitter, and social listening and analytics companies that build products for other businesses.”

Twitter’s relationship with developers has always been rocky, in large part due to lack of communication. If a developer builds something, and then Twitter either messes it up with API changes or builds a similar feature itself, it can cost a ton in wasted engineering effort. If Labs opens a clearer dialogue with developers, Twitter could count them as allies instead of PR liabilities.

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Twitter makes ‘likes’ easier to use in its twttr prototype app. (Nobody tell Jack.)

Posted by | Apps, jack dorsey, Mobile, Social, social media, social network, Twitter, twttr | No Comments

On the one hand, you’ve got Twitter CEO Jack Dorsey lamenting the “like” button’s existence, and threatening to just kill the thing off entirely for incentivizing the wrong kind of behavior. On the other hand, you have twttr — Twitter’s prototype app where the company is testing new concepts including, most recently, a way to make liking tweets even easier than before.

Confused about Twitter’s product direction? Apparently, so is the company.

In the latest version of the twttr prototype, released on Thursday, users are now able to swipe right to left on any tweet in order to “like” it. Previously, this gesture only worked on tweets in conversation threads, where the engagement buttons had been hidden. With the change, however, the swipe works anywhere — including the Home timeline, the Notifications tab, your Profile page, or even within Twitter Search results. In other words, it becomes a more universal gesture.

You like their Tweets. Swipe right and really show them. No seriously, you can now swipe right on any Tweet on twttr to like it on your Home timeline, notifications tab, profile page, or search results.

— Twitter Support (@TwitterSupport) April 25, 2019

This makes sense because once you got used to swiping right, it was confusing that the gesture didn’t work in some places, but did in others. Still, it’s odd to see the company doubling down on making “likes” easier to use — and even rolling out a feature that could increase user engagement with the “Like” button — given Jack Dorsey’s repeated comments about his distaste for “likes” and the conversations around the button’s removal.

Of course, twttr is not supposed to be Dorsey’s vision. Instead, it’s meant to be a new experiment in product development, where users and Twitter’s product teams work together, in the open, to develop, test, and then one day officially launch new features for Twitter.

For the time being, the app is largely focused on redesigning conversation threads. On Twitter today, these get long and unwieldy, and it’s not always clear who’s talking to who. On twttr, however, threads are nested with a thin line connecting the various posts.

The app is also rolling out other, smaller tweaks like labels on tweets within conversations that highlight the original “Author’s” replies, or if a post comes from someone you’re “following.”

And, of course, twttr introduced the “swipe to like” gesture.

While it’s one thing to want to collaborate more directly with the community, it seems strange that twttr is rolling out a feature designed to increase — not decrease — engagement with “likes” at this point in time.

Last August, for example, Dorsey said he wanted to redesign key elements of the social network, including the “like” button and the way Twitter displays follower counts.

“The most important thing that we can do is we look at the incentives that we’re building into our product,” Dorsey had said at the time. “Because they do express a point of view of what we want people to do — and I don’t think they are correct anymore.”

Soon after, at an industry event in October 2018, Dorsey again noted how the “like” button sends the wrong kind of message.

“Right now we have a big ‘like’ button with a heart on it, and we’re incentivizing people to want to drive that up,” said Dorsey. “We have a follower count that was bolded because it felt good twelve years ago, but that’s what people see us saying: that should go up. Is that the right thing?,” he wondered.

Short story on “like.” We’ve been open that we’re considering it. Jack even mentioned it in front of the US Congress. There’s no timeline. It’s not happening “soon.” https://t.co/jXBmkudWYv

— Brandon Borrman (@bborrman) October 29, 2018

While these comments may have seemed like a little navel-gazing over Twitter’s past, a Telegraph report about the “like” button’s removal quickly caught fire. It claimed Dorsey had said the “like” button was going to go away entirely, which caused so much user backlash that Twitter comms had to respond. The company said the idea has been discussed, but it wasn’t something happening “soon.” (See above tweet).

Arguably, the “like” button is appreciated by Twitter’s user base, so it’s not surprising that a gesture that could increase its usage would become something that gets tried out in the community-led twttr prototype app. It’s worth noting, however, how remarkably different the development process is when it’s about what Twitter’s users want, not the CEO.

Hmmm.

Hey, twttr team? Maybe we can get that “edit” button now?

 

 

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Twitter acqui-hires highlight-sharing app Highly

Posted by | acquihire, Apps, Exit, Fundings & Exits, Mobile, Screenshots, Social, Startups, TC, Twitter | No Comments

Quotes from articles are much more eye-catching than links on Twitter, so the social giant is scooping up the team behind highlight-sharing app Highly. This talent could help Twitter build its own version of Highly or develop other ways to excerpt the best content from websites and get it into the timeline.

Twitter confirmed to TechCrunch that the deal was an acqui-hire, and a spokesperson provided this statement: “We are excited to welcome the Highly team to Twitter. Their expertise will accelerate our product and design thinking around making Twitter more conversational.” We’ve asked about what data portability options Highly will offer.

Highly will shut down its iOS and Slack app on April 26th, though it promises that “No highlights will be harmed.” It’s also making its paid “Crowd Control” for private highlight sharing plus Highly For Teams free in the meantime.

“Social highlights can make sharing stories online feel personal, efficient and alive — like retelling a story to a friend, over coffee. They give people shared context and spark meaningful conversations,” the Highly team writes.

Quotes can make the difference between someone breezing past a link they don’t want to leave Twitter to explore, and getting a peek at what’s smart about an article so they know if it’s worth diving deeper. Many people use OneShot to generate Twitter-formatted screenshots of posts. But Highly lets you just rub your finger over text to turn it into an image with a link back to the article for easy tweeting. You could also search an archive of your past highlights, and follow curators who spot the best quotes. Its browser extensions and native app let you highlight from wherever you read.

Get Highly before Twitter shuts down its appshttps://t.co/3yLbfWW25l pic.twitter.com/xAEMG7oJai

— Josh Constine (@JoshConstine) April 17, 2019

“Sharing highlights, not headlines — sharing thinking instead of lazily linking — helps spark the kind of conversation that leaves participants and observers alike a bit better off than they started. We’d like to see more of this,” the Highly teams writes. That’s why it’s joining Twitter to work on improving conversation health. Founded in 2014, Highly had raised a seed round in 2017.

Twitter’s shift to algorithmic ranking of the timeline means every tweet has to compete to be seen. Blasting out links that are a chore to open and read can lead to low engagement, causing Twitter to show it to fewer people. Tools like Highly can give tweeters a leg up. And if Twitter can build these tools right into its service, it could allow more people to create appealing tweets so they actually feel heard.

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New privacy assistant Jumbo fixes your Facebook & Twitter settings

Posted by | amazon alexa, Apps, Facebook, facebook privacy, funding, Fundings & Exits, google search, Mobile, Policy, privacy, Recent Funding, Social, Startups, TC, Twitter, Twitter Privacy | No Comments

Jumbo could be a nightmare for the tech giants, but a savior for the victims of their shady privacy practices.

Jumbo saves you hours as well as embarrassment by automatically adjusting 30 Facebook privacy settings to give you more protection, and by deleting your old tweets after saving them to your phone. It can even erase your Google Search and Amazon Alexa history, with clean-up features for Instagram and Tinder in the works.

The startup emerges from stealth today to launch its Jumbo privacy assistant app on iPhone (Android coming soon). What could take a ton of time and research to do manually can be properly handled by Jumbo with a few taps.

The question is whether tech’s biggest companies will allow Jumbo to operate, or squash its access. Facebook, Twitter and the rest really should have built features like Jumbo’s themselves or made them easier to use, since they could boost people’s confidence and perception that might increase usage of their apps. But since their business models often rely on gathering and exploiting as much of your data as possible, and squeezing engagement from more widely visible content, the giants are incentivized to find excuses to block Jumbo.

“Privacy is something that people want, but at the same time it just takes too much time for you and me to act on it,” explains Jumbo founder Pierre Valade, who formerly built beloved high-design calendar app Sunrise that he sold to Microsoft in 2015. “So you’re left with two options: you can leave Facebook, or do nothing.”

Jumbo makes it easy enough for even the lazy to protect themselves. “I’ve used Jumbo to clean my full Twitter, and my personal feeling is: I feel lighter. On Facebook, Jumbo changed my privacy settings, and I feel safer.” Inspired by the Cambridge Analytica scandal, he believes the platforms have lost the right to steward so much of our data.

Valade’s Sunrise pedigree and plan to follow Dropbox’s bottom-up freemium strategy by launching premium subscription and enterprise features has already attracted investors to Jumbo. It’s raised a $3.5 million seed round led by Thrive Capital’s Josh Miller and Nextview Ventures’ Rob Go, who “both believe that privacy is a fundamental human right,” Valade notes. Miller sold his link-sharing app Branch to Facebook in 2014, so his investment shows those with inside knowledge see a need for Jumbo. Valade’s six-person team in New York will use the money to develop new features and try to start a privacy moment.

How Jumbo works

First let’s look at Jumbo’s Facebook settings fixes. The app asks that you punch in your username and password through a mini-browser open to Facebook instead of using the traditional Facebook Connect feature. That immediately might get Jumbo blocked, and we’ve asked Facebook if it will be allowed. Then Jumbo can adjust your privacy settings to Weak, Medium, or Strong controls, though it never makes any privacy settings looser if you’ve already tightened them.

Valade details that since there are no APIs for changing Facebook settings, Jumbo will “act as ‘you’ on Facebook’s website and tap on the buttons, as a script, to make the changes you asked Jumbo to do for you.” He says he hopes Facebook makes an API for this, though it’s more likely to see his script as against policies.

.

For example, Jumbo can change who can look you up using your phone number to Strong – Friends only, Medium – Friends of friends, or Weak – Jumbo doesn’t change the setting. Sometimes it takes a stronger stance. For the ability to show you ads based on contact info that advertisers have uploaded, both the Strong and Medium settings hide all ads of this type, while Weak keeps the setting as is.

The full list of what Jumbo can adjust includes Who can see your future posts?, Who can see the people?, Pages and lists you follow, Who can see your friends list?, Who can see your sexual preference?, Do you want Facebook to be able to recognize you in photos and videos?, Who can post on your timeline?, and Review tags people add to your posts the tags appear on Facebook? The full list can be found here.

For Twitter, you can choose if you want to remove all tweets ever, or that are older than a day, week, month (recommended), or three months. Jumbo never sees the data, as everything is processed locally on your phone. Before deleting the tweets, it archives them to a Memories tab of its app. Unfortunately, there’s currently no way to export the tweets from there, but Jumbo is building Dropbox and iCloud connectivity soon, which will work retroactively to download your tweets. Twitter’s API limits mean it can only erase 3,200 tweets of yours every few days, so prolific tweeters may require several rounds.

Its other integrations are more straightforward. On Google, it deletes your search history. For Alexa, it deletes the voice recordings stored by Amazon. Next it wants to build a way to clean out your old Instagram photos and videos, and your old Tinder matches and chat threads.

Across the board, Jumbo is designed to never see any of your data. “There isn’t a server-side component that we own that processes your data in the cloud,” Valade says. Instead, everything is processed locally on your phone. That means, in theory, you don’t have to trust Jumbo with your data, just to properly alter what’s out there. The startup plans to open source some of its stack to prove it isn’t spying on you.

While there are other apps that can clean your tweets, nothing else is designed to be a full-fledged privacy assistant. Perhaps it’s a bit of idealism to think these tech giants will permit Jumbo to run as intended. Valade says he hopes if there’s enough user support, the privacy backlash would be too big if the tech giants blocked Jumbo. “If the social network blocks us, we will disable the integration in Jumbo until we can find a solution to make them work again.”

But even if it does get nixed by the platforms, Jumbo will have started a crucial conversation about how privacy should be handled offline. We’ve left control over privacy defaults to companies that earn money when we’re less protected. Now it’s time for that control to shift to the hands of the user.

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Gaming clips service Medal has bought Donate Bot for direct donations and payments

Posted by | api, bot, computing, discord, e-commerce, freeware, Gaming, M&A, operating systems, Patreon, PayPal, Shopify, social media platforms, Software, Steam, subscription services, TC, Twitter | No Comments

The Los Angeles-based video gaming clipping service Medal has made its first acquisition as it rolls out new features to its user base.

The company has acquired the Discord -based donations and payments service Donate Bot to enable direct payments and other types of transactions directly on its site.

Now, the company is rolling out a service to any Medal user with more than 100 followers, allowing them to accept donations, subscriptions and payments directly from their clips on mobile, web, desktop and through embedded clips, according to a blog post from company founder Pim De Witte.

For now, and for at least the next year, the service will be free to Medal users — meaning the company won’t take a dime of any users’ revenue made through payments on the platform.

For users who already have a storefront up with Patreon, Shopify, Paypal.me, Streamlabs or ko-fi, Medal won’t wreck the channel — integrating with those and other payment processing systems.

Through the Donate Bot service any user with a discord server can generate a donation link, which can be customized to become more of a customer acquisition funnel for teams or gamers that sell their own merchandise.

Webhooks API gives users a way to add donors to various list or subscription services or stream overlays, and the Donate Bot is directly linked with Discord Bot List and Discord Server List as well, so you can accept donations without having to set up a website.

In addition, the company updated its social features, so clips made on Medal can ultimately be shared on social media platforms like Twitter and Discord — and the company is also integrated with Discord, Twitter and Steam in a way to encourage easier signups.

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First look at Twitter’s Snapchatty new Camera feature

Posted by | Apps, Mobile, Social, Twitter | No Comments

Twitter has been secretly developing an enhanced camera feature that’s accessible with a swipe from the home screen and allows you to overlay captions on photos, videos, and Live broadcasts before sharing them to the timeline. Twitter is already used by people to post pictures and videos, but as it builds up its profile as a media company, and in the age of Snapchat and Instagram, it is working on the feature in hopes it will get people doing that even more.

Described in Twitter’s code as the “News Camera”, the Snapchat-style visual sharing option could turn more people into citizen journalists… or just get them sharing more selfies, reaction shots, and the world around them. Getting more original visual content into Twitter spices up the feed and could also help photo and video ads blend in.

Prototypes of the new Twitter camera were first spotted by social media consultant Matt Navarra a week ago, and he produced a video of the feature today.

He describes the ability to swipe left from the homescreen to bring up the new unified capture screen. After you shoot some media, overlays appear prompting you to add a location and a caption to describe “what’s happening”. Users can choose from six colored backgrounds for the caption and location overlay card before posting, which lets you unite words and imagery on Twitter for the first time to make a splash with your tweets.

NEW! Twitter is testing a ‘News Camera’ feature…

Let’s you add location details and colour overlays to photos, videos, or live streams.

Has a redesigned composer UI too.

First spotted by me here: https://t.co/zVfXKJ8WBS pic.twitter.com/AwpHOpr9Vy

— Matt Navarra (@MattNavarra) February 14, 2019

Meanwhile, code digger and frequent TechCrunch tipster Jane Manchun Wong has found Twitter code describing how users should “Try the updated Twitter camera” to “capture photos, videos, and go live”. Bloomberg and CNBC had previously reported that Twitter was building an improved camera, but without feature details or screenshots.

Twitter confirmed to TechCrunch that it’s currently developing the new camera feature. A Twitter spokesperson told us “I can confirm that we’re working on an easier way to share thing like images and videos on Twitter. What you’re seeing is in mid-development so it’s tough to comment on what things will look like in the final stage. The team is still actively working on what we’ll actually end up shipping.” When asked when it would launch, the spokesperson told us “Unfortunately we don’t have a timeline right now. You could expect the first half of this year.”

Twitter has largely sat by as visual sharing overtook the rest of the social media landscape. It’s yet to launch a Snapchat Stories feature like almost every other app — although you could argue that Moments was an effort to do that — and it seems to have neglected Persicope as the Live broadcasting trend waned. But the information density of all the words on Twitter might make it daunting to mainstream users compared to something easy and visual like Instagram.

This month, as it turns away from reporting monthly active users, Twitter reported daily active users for the first time, revealing it has 126 million that are monetizable compared to Snapchat’s 186 million while Instagram has over 500 million.

The new Twitter camera could make the service more appealing for people who see something worth sharing, but don’t always know what to say,

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Twitter bug revealed some Android users’ private tweets

Posted by | Android, Apps, bug, data, private data, public, Security, Social, TC, tweets, Twitter | No Comments

Twitter accidentally revealed some users’ “protected” (aka, private) tweets, the company disclosed this afternoon. The “Protect your Tweets” setting typically allows people to use Twitter in a non-public fashion. These users get to approve who can follow them and who can view their content. For some Android users over a period of several years, that may not have been the case — their tweets were actually made public as a result of this bug.

The company says that the issue impacted Twitter for Android users who made certain account changes while the “Protect your Tweets” option was turned on.

For example, if the user had changed their account email address, the “Protect your Tweets” setting was disabled.

We’ve become aware of and fixed an issue where the “Protect your Tweets” setting was disabled on Twitter for Android. Those affected have been alerted and we’ve turned the setting back on for them. More here: https://t.co/0qM5B1S393

— Twitter Support (@TwitterSupport) January 17, 2019

Twitter tells TechCrunch that’s just one example of an account change that could have prompted the issue. We asked for other examples, but the company declined to share any specifics.

What’s fairly shocking is how long this issue has been happening.

Twitter says that users may have been impacted by the problem if they made these account changes between November 3, 2014, and January 14, 2019 — the day the bug was fixed. 

The company has now informed those who were affected by the issue, and has re-enabled the “Protect your Tweets” setting if it had been disabled on those accounts. But Twitter says it’s making a public announcement because it “can’t confirm every account that may have been impacted.” (!!!)

The company explains to us it was only able to notify those people where it was able to confirm the account was impacted, but says it doesn’t have a complete list of impacted accounts. For that reason, it’s unable to offer an estimate of how many Twitter for Android users were affected in total.

This is a sizable mistake on Twitter’s part, as it essentially made available to the public content that users had explicitly indicated they wanted private. It’s unclear at this time if the issue will result in a GDPR violation and fine as a result.

The one bright spot is that some of the impacted users may have noticed their account had become public because they would have received alerts — like notifications that people were following them without their direct consent. That could have prompted the user to re-enable the “protect tweets” setting on their own. But they may have chalked up the issue to user error or a small glitch, not realizing it was a system-wide bug.

“We recognize and appreciate the trust you place in us, and are committed to earning that trust every day,” wrote Twitter in a statement. “We’re very sorry this happened and we’re conducting a full review to help prevent this from happening again.”

The company says it believes the issue is now fully resolved.

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Twitter’s de-algorithmizing ‘sparkle button’ rolls out on Android

Posted by | Android, Social, TC, Twitter | No Comments

After launching on iOS, Twitter is giving Android users the ability to easily switch between seeing the reverse-chronological “latest tweets” and the algorithmic “top tweets” feeds on their home page. The company announced the rollout at a media event in New York.

The “sparkle button” is a way for Twitter to appease long-time power tweeters while also shifting more of its user base to the algorithmic feed, which the company says has served to increase the number of conversations happening on the platform.

You can read more about the company’s algorithmic feed thinking here:

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